Detailed below is the general process that a patient will complete when requesting a procedure with PIAC. Note that not all procedures are the same, and this information gives a guide to the most common process.
The patient or referral agency will contact PIAC with:
- Completed PIAC Registration Form. For more information click here
- Photographs of relevance. For more information click here
PIAC will review the submitted information and either:
- Accept the patient for an appointment
- Reject the patient
- Request additional information
PIAC will make an appointment for the patient and confirm details on the Appointment Confirmation Form The patient should present for the appointment at the scheduled time. The patient should also bring with them any relevant Chest x-rays, EKGs, or laboratory tests performed as needed. Note that it is generally not necessary to bring these documents and results unless requested by your surgeon.
Patients must advise your surgeon of all medications you are currently taking. It is particularly important to discuss blood pressure and heart medications, blood thinners (including aspirin and ibuprofen), diabetes medications, and protective antibiotics that you maybe taking.
If you are having general anaesthesia or IV sedation do not eat or drink anything after midnight the evening before your surgery. This includes water, chewing gum and throat lozenges. You may brush your teeth on the morning of your surgery, but do not swallow any water. It is also recommended that you not smoke after midnight. If you are receiving local anaesthesia, ask your surgeon if you should follow similar restrictions.
Arrive at PIAC at least 15 minutes before your appointment time and an hour and a half (1 1/2 hours) before your scheduled surgery. If you have not completed your pre-admission tests, discuss and agree with your surgeon the required time to arrive at PIAC.
Wear your glasses, not contacts. Do not use make-up. Wear comfortable clothing. Leave jewellery and valuables at home, with friends or at you hotel.
In most cases you will have been given an estimate of what your procedure will cost. It must be clearly understood that PIAC cannot guarantee that this will be the final cost that you may need to pay, as many factors are beyond the control of PIAC and cannot be ascertained before surgery. For example, costs may change due to actual theatre time, length of hospital stay, minor or major complications, medical materials used, drugs that have been prescribed etc.
Generally you will be required to pay 100% of the estimated cost prior to your admission and if your are not making your booking through one of our affiliated agents, you maybe required to make a 10% deposit to secure your initial appointment.