The Sugar Palm Karon is located at Karon Beach, which is just a short distance from Phuket. Guests at the hotel will be able to walk to the beach with ease, and they will find many other sites and attractions in the area as well. Chalong Bay is only 15 km from the hotel, and Phuket is only 30 km from the hotel. Some attractions are within walking distance of the hotel, while others are easily reached by car. Guests of the Sugar Palm Karon will find that public transportation is readily available if they do not have a car of their own.

All of the rooms found at the Sugar Palm Karon include air conditioning, flat screen TVs and DVD players, direct dial phones, in room safes, and washers and dryers.

Guests of the Sugar Palm Karon will find that the hotel offers a tour desk to help arrange tours and excursions, free parking, babysitting services, and an outdoor swimming pool. The hotel also has a sauna and a steam room where guests can relax.