Phuket Directory
3.3 out of 5 based on 6 reviews.

Index Living Mall

Phuket Town, Phuket Town & Central

Index Living Mall is well-known for its one stop home furnishing store, located along the Bypass road and right adjacent to Phuket International Hospital.

This mall can be also conveniently accessed via Bangyai Road behind Big C Supercenter when driving from Kathu area.

Their furniture and products cover every decoration and furnishing of every corner of the house for example bedroom, living room, dining room, kitchen and even outdoor zone.

There is a wide range of prices according to the quality of the products. Office furniture are also available on the upper floor and made to order stuff can be requested at the counter of the showroom.

Customers are able to find several restaurants and coffee shops within this living mall.


  1. We bought one of their more expensive couches. After 1 month the couch looked already like it was used for 5 years, especially the cushions we sit on. As a couch should be made well enough to sit on, you would expect it to look good at least 1 year. I asked if I could order new material for the cushions and had sent them the photo’s how bad they already look, but I could only order the whole cushions ( which would have to be 5) and we would have to pay 22.000(!) baht for that…This is not service..this is insanity. We had also bought a Sealy bed there. They said we could exchange it if we didn’t like it. So only after we bought it and got it delivered at our house we found out it was not laying the same as in the shop. Than they told us (afterwards!) that you need the sealy construction underneath to have the same effect with the mattress. Which they didn’t tell in the shop. This is almost the same price as the mattress itself, so it turned out almost double the price. The mattress still felt different with the sealy construction underneath so we asked if we could change it for another one. If we would want to choose a cheaper mattress they would not give part of the money back, besides that, that cheaper option – that was also a more ‘soft’ mattress – we would have to order from a photo in a book as it was not in the shop to try out.. How is that even possible?? So we had to go for the much more expensive one and pay extra AGAIN. Besides that most furniture is not in stock always have to wait for everything. One time I bought a closet for clothes with a light in it. When the light was broken I could never buy a new light again because the size of it is unusual and they didn’t sell that closet anymore…When they installed another closet, I thought it was all fine, then a little later the drawer is always stuck with the doors when you open it and the doors can’t close properly anymore.. than I asked one time an engineer from INDEX who was in the house, who told me I shouldn’t put boxes on top of the closet..So it is an expensive closet but too cheaply build to store a little plastic box with shoes on top of it?…I have many more bad stories and the only reason why we keep buying there is because there are not many other options with good looking furniture (not too cheap and not too expensive) But if IKEA would be in the neighbourhood I would definitely not buy here anymore.

       -   Reply  -  Report This

  2. Not only furniture sold here but also many household items. I bought 2 lovely boxes for Christmas present exchange. Once the recipient saw it she was very happy and liked it.

       -   Reply  -  Report This

  3. Yes the prices are decent here but the 2 items we wanted to buy they did not have in stock which meant a 10 day way. UGH.

       -   Reply  -  Report This

  4. They have a lot of good quality furniture. I bought a large bean bag armchair and a small dining table set both with “Index Living Mall” brand. I must confess I normally never rely on any shop’s own brand products due to their low quality. But this time, their products looked very satisfying; design, quality and price!

       -   Reply  -  Report This

  5. Really surprised by amount of items here and everything we needed was in stock. No weeks of waiting. Lots more than just furniture too.

       -   Reply  -  Report This

  6. We bought most of our furniture from Index. Its reasonably priced and they quality is not bad, better than most of the cheap stuff you find nowadays. They have a good selection of beds and sofas, and we also got a great mattress that was on sale. They also designed and fitted our built-in wardrobes which look great. I would say they offered the best value for money in our price range.

       -   Reply  -  Report This

Minimum 10 words. Please read our reviews policy.

Is this your business?

Claim ownership and edit this business listing - it only takes a few moments! Just click on the "Claim Business" button and complete the simple form.

Similar busineses you may be interested in