We do not charge for bookings that have not yet been confirmed. Your booking will only be confirmed once you have completed payment through our secure credit card payment gateway.
In the event that you wish to cancel your booking after you have made payment please see below table for details on our cancellation policy:
|+ 21 Days before tour date:||No cancellation fee|
|21 – 14 Days before tour date:||5% administration charge|
|13 – 7 Days before tour date:||10% administration charge|
|6 – 1 Days before tour arrival date:||20% administration charge|
|No Show||No refund|
To cancel your booking you must send us an e-mail to [email protected] with the word “CANCEL” in the subject line and quoting your booking ID e.g. TR1234 if you have one. If you do not have a booking ID, please send the product name, location, guest name and relevant dates.
All refunds are subject to administration fee of 5% the total booking value or a 500.00 THB minimum charge (whichever is greater).
After commencement of travel no refund, either in full or in part, will be given for unutilised services included in the program. Claims involving refunds require supporting evidence of cancellation and passengers are required to inform www.phukethotdeals.com in writing 30 days after tour end.
Trip for Life Travel & Tours acts only as agent for the person or companies providing accommodation, transport or other services, hereinafter called ‘Service Providers’ and PhuketHotDeals.com issues all coupons, vouchers, tickets or other documents on the Service Providers’ terms and conditions.
The tour member acknowledges that neither Trip for Life Travel & Tours, nor its subsidiaries, affiliated companies, servants or agents shall be responsible or become liable in contract or tort for any injury, damage, loss, delay to person or property, additional expenses or inconvenience caused directly or indirectly by any Service Provider or by “force majeure” or other events beyond Trip for Life Travel & Tours’s control, including, but not limited to war, civil disturbance, pilferage, delays, severe weather, Acts of God, Acts of Government, accidents to or failure of machinery, equipment, vehicles or industrial disputes.
Trip for Life Travel & Tours highly recommends that you take out travel insurance prior to your travel date. Please contact your insurance broker for more details.
Should you require any further details or assistance please Contact us.